A concept that I would like to discuss
from chapter 13 of the text are the different types of audiences and what
persuasive strategies should be used with each.
A negative audience or “hostile
audience” is one that is informed about your topic, but has a negative or
unfavorable attitude towards it. In approaching this type of audience, there
are five persuasive strategies that you would use. First you want to establish
your credibility. Next you want to take a “common-ground” approach to the
topic, which means that you will identify areas of agreement with the audience,
then cover areas of disagreement. After this you will help your audience
visualize your topic in positive ways, prepare for your audience’s negative
reactions to your topic, and lastly you should keep your persuasive objectives
within reason.
A positive audience or “sympathetic
audience” is informed about your topic and has a positive or favorable attitude
towards it. In approaching this type of audience you should use engaging
evidence to reinforce your audience’s commitment to the topic. Next you should
use vivid language and images to keep your audience excited and enthusiastic.
Then you should use narratives to elaborate on your points, and lastly call
your audience members to action.
A divided audience is informed on
your topic, but have differing opinions on it. There are four strategies for approaching this type of
audience. First, you want to demonstrate that you recognize and understand the
arguments for or against the issue. Next you establish your credibility. Then
you establish common ground among all of the audience members. Lastly you will
integrate strategies representing both the negative and positive audience’s
point of views.
An uninformed audience is one that
is uninformed about your topic and doesn’t maintain an opinion on it. For this
type of audience you must first show the relevance of your topic to the
audience. Next you should demonstrate your expertise and show fairness in
regard to all perspectives on the issue. Then you use repetition and redundancy
to reinforce your points. Lastly you must try and keep your persuasion subtle.
An apathetic audience is an
audience that is informed about your topic, but is uninterested in it. When
approaching this type of audience you should begin by getting their attention
and peaking their interest. Next you should demonstrate how the topic affects
them personally. Then represent the importance of your topic by being energetic
and dynamic, and take a one-sided approach on the subject. Lastly you should
incorporate presentation media to hold your audience’s attention and help with
visualization.
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